About Our Services

Center Point Counseling provides professional, high quality, multicultural services for children and families in Gainesville and surrounding areas. Our goal is to be a safe place for families to experience reconciliation, hope and healing. To this end, we specialize in working with children, families, individuals and couples on a variety of issues within a caring and confidential environment.

We have two locations for your convenience—one in Gainesville and one in Flowery Branch.

Meet Our Staff

Child & Adolescent

Center Point Counseling provides adolescents with a safe and confidential setting in which they can openly talk about their problems and concerns.

Individual & Couples

Individual and couples counseling provides a safe and non-judgmental environment in which one can talk openly about one’s thoughts and feelings.

Families

Family counseling can help all members feel understood and valued; relationships can be rebuilt and family communication restored.

Frequently Asked Questions

What is therapy like?

In the first session, your therapist will gather some background history and address with you what has motivated you to seek therapy. From there, your therapist will work with you on developing a personalized treatment plan and goals. You will be able to ask your therapist any questions that you might have. Counseling usually begins once weekly, then, as times goes on, less frequently. For some children or individuals, twice weekly is better-suited and can be discussed after the second session.

How can therapy help me?

Here at Center Point Counseling, we believe that everyone goes through a period of time in life when they could benefit from speaking with a therapist. Friends and family can provide excellent emotional support, but a counselor can give you a trained, and more objective, perspective on your life. Therapy offers an open and safe environment for you to freely explore what is troubling you and address your problems and concerns. Therapy has been proven to provide long-term and life-changing results.

How long do counseling sessions take?

The intake session can take anywhere from 60 to 90 minutes. The following session usually last between 45 and 50 minutes, although some insurance companies will allow for 60 minute sessions.

Does what we talk about in therapy remain confidential?

Confidentiality is one of the most important components between client and therapist. Successful therapy requires a high degree of trust with highly sensitive subject matter, often only discussed in the therapist’s office. Your therapist will provide a written copy of their confidential disclosure agreement, and you can expect that what you discuss in session will not be shared with anyone, including other agencies, without your written consent. Sometimes, you may request that your therapist share information or give an update to someone on your treatment team (Primary Care Physician, Psychiatrist, School Counselor), but by law your therapist cannot release this information without obtaining your written permission.

However, Georgia State Law and professional ethics require therapists to report in the following situations:

  • Suspected sexual abuse (including statutory rape), physical abuse, or neglect of children and elders
  • If the therapist has reason to suspect the client is seriously in danger of harming him/herself or has threatened to harm another person.
  • If a Judge orders the therapist to testify in court
  • In the event of a medical emergency, emergency medical professionals will be contacted immediately.
Will counseling services be covered by my insurance?

Services may be covered in full or in part by your health insurance or employee benefit plan. Please call your insurance carrier to check your coverage. Here are some helpful questions to ask:

  • Do I have mental health insurance benefits?
  • What is my deductible and has it been met?
  • How many sessions per year does my health insurance cover?
  • What is the coverage amount per therapy session?
  • Do I need pre-authorization for services?
  • Do I need a referral from my primary care physician?
What happens when I miss an appointment?

If you do not show up for your scheduled therapy appointment, and you have not notified us at least 24 hours in advance, you will be charged a missed appointment fee.

What if I can’t afford insurance?

Wilheit Services, named after Jane Eve and Tom Wilheit, provides Hall County students and families quality and affordable counseling services. Our goal is to offer emotional support and to equip individuals, families, and students with the tools they need to successfully move through life.

We operate in the schools and out of our Gainesville and Flowery Branch offices. more info

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